Question. Can 'U' go upstairs to pick my laundry up from my apartment?
Answer. Yes. We will pickup and deliver from walkup buildings. If 'U' don't have doorbell, our driver will call or text 'U' to open the door for him. 'U' can also provide access code to the building if any in additional section while booking with us.
Question. Can I use my own laundry bag?
Answer. Totally, 'U' will also get one free Uncle Wrinkled bag after first order. However we encourage customers to only use bags with the shoulder strap, we care about our drivers and want them to get your bag safely through those tough stairs.
Question. I called and no one is picking the F**KING PHONE up, I need to do some changes to my order, NOW!
Answer. Chill-Out. We might not always be there to answer your call. But 'U' can always email us through this form below. So there is a proof that 'U' let us know about order changes in time. We read and respond to your emails regularly.
Phone: 587-496-9780
Email: info@thesalonspa.ca
Hours: Mon-Sat 7 am - 9 pm
Sun 7 am - 6 pm
